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ALL Rewards Loyalty Program

ALL REWARDS
Join ALL Rewards, our loyalty program.
Free to sign up, easy to get rewarded.
500 POINTS = $5 REWARD 500 POINTS
=
$5 REWARD
CHOOSE YOUR BONUS POINTS DAYS CHOOSE YOUR
BONUS
POINTS DAYS
CHOOSE YOUR BONUS POINTS DAYS A SPECIAL
BIRTHDAY
GIFT FOR YOU
CREDIT CARDMEMBER CREDIT CARDMEMBER
APPLY
MEMBER
JOIN US
Subject to ALL Rewards Terms and Conditions.
EARN & REDEEM POINTS AT
ANY OF OUR BRANDS1

on qualifying purchases
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2 POINTS PER $1 SPENT2
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5 POINTS PER $1 SPENT3
BONUS DOUBLE POINTS DAYS
Choose two days per year4
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BIRTHDAY GIFT5
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EARLY ACCESS TO
EVENTS & SALES
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EXCLUSIVE OFFERS
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FREE STANDARD SHIPPING6
with qualifying purchases of $75 or
more, geographic exclusions apply
 
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15% OFF YOUR FIRST PURCHASE7
right away from the brand
where you open and use your
ALL Rewards credit card
 
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15% TUESDAYS8
First Tuesday of every month
Not valid at Lou & Grey
 
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DEDICATED PHONE LINE
 
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ADDITIONAL MASTERCARD BENEFITS
CARD USE POINTS
on qualifying purchases
 
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2 POINTS PER $1 SPENT9
(GAS & GROCERY STORES)
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1 POINT PER $1 SPENT10
(EVERYWHERE ELSE MASTERCARD
IS ACCEPTED)
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RECEIVE A $20 REWARD
WHEN YOU MAKE YOUR FIRST
PURCHASE OUTSIDE OF ANN INC11

(IN THE FIRST 60 DAYS AFTER YOU
OPEN YOUR CARD)
FAQ
How do I join ALL Rewards?

To become an ALL Rewards Member, click JOIN US above. If you already have an online account but are not enrolled in ALL Rewards, sign in to your account, enter or confirm your phone number and then click JOIN NOW. If you're new, create an online account and make sure to check the box to join ALL Rewards.

Already signed up in a store but don't have an account? Create an account using the same email and phone number provided at sign-up and sync to your new online account. Want to get accelerated benefits under the ALL Rewards program? Apply now for your ALL Rewards credit card.

How do I earn Points1?

When using the ALL Rewards credit card or ALL Rewards Mastercard, you will earn 5 Rewards Points3 per dollar spent on all of your qualifying purchases at Ann Taylor, Ann Taylor Factory, LOFT, LOFT Outlet or Lou & Grey when you are enrolled in our ALL Rewards program, whether you are shopping in-store or online. When using the ALL Rewards Mastercard, you earn 2 points9 per dollar spent at gas and grocery stores and earn 1 additional point per dollar spent on all other purchases wherever Mastercard is accepted.

ALL Rewards Members will earn 2 points2 per dollar spent on all qualifying purchases at Ann Taylor, Ann Taylor Factory, LOFT, LOFT Outlet or Lou & Grey when enrolled in the ALL Rewards program, whether shopping in-store or online.

Is there a limit to the number of Points1 I can earn?

There is no limit to the number of points you can earn, and the ALL Rewards Mastercard allows you to earn even more points outside of our brands.

How will I receive and redeem my Rewards Certificate1?

There are two ways to receive your Rewards Certificate:

  1. Via email to the email address associated with your ALL Rewards account.
  2. Online in the ALL Rewards section of My Account.

Each Rewards Certificate will expire 90 days after it is issued.

Redeem your Rewards Certificate in-store or online at any of our brands: LOFT, LOFT Outlet, Ann Taylor, Ann Taylor Factory or Lou & Grey. In order to redeem your reward in-store, just tell an Associate you have an available reward.

Online redemption of any earned Rewards Certificate requires being logged into your My Account profile. In order to apply a reward to your online order, log in to your account and applicable rewards will display. Don't have a My Account profile? Create one here.

How can I check my Points1 balance?

All of your points information will be available within your Loyalty section of your My Account profile. Don't have a My Account profile? Create one here. If your account is missing your balance, make sure you've created an online account following the steps above, and that your email and phone also match your loyalty account information. You can also check your balance in-store at the register with any Associate.

How do I redeem my extra 15% discount8 on the first Tuesday of every month?

Use your ALL Rewards credit card or ALL Rewards Mastercard online or in-store to receive 15% off your qualifying purchase on the first Tuesday of every month. Offer valid at Ann Taylor, AnnTaylor.com, Ann Taylor Factory, AnnTaylorFactory.com, LOFT, LOFT.com, LOFT Outlet or LOFTOutlet.com. Offer is not valid at Lou & Grey or louandgrey.com. The discount is automatically applied at checkout when you use your card online. The discount is combinable with any in-store or online promotion.

How do I utilize the $75 free shipping6 threshold?

Use your ALL Rewards credit card or ALL Rewards Mastercard online at any of our sites to receive free shipping on qualifying orders that meet or exceed the $75 minimum. Qualifying minimum purchase amount excludes gift cards, charity items, the purchase of brand Cares Cards, gift boxes, gift wrapping, taxes and packaging fees. Orders must be shipped to a single U.S. address within the continental U.S. This offer excludes Hawaii, Puerto Rico and Alaska.

When shopping at Ann Taylor, what will I earn points1 on? What exclusions exist?

When you are enrolled in our ALL Rewards program, points will be earned on order totals excluding taxes, shipping and handling fees, gift cards or online gift certificates and charitable donations. ALL Rewards Members will receive 2 points2 per dollar spent on qualifying items, while Cardmembers will receive 5 points3 per dollar spent on qualifying items when using an ALL Rewards credit card or ALL Rewards Mastercard. See the full Terms and Conditions of the program here for full details on exclusions and qualifying purchases.

Is this Program open to all customers?

The program is open only to residents of any 1 of the 50 United States, the District of Columbia or Puerto Rico who are the age of majority in their jurisdiction of residence. The program is also open to Canadian residents over the age of eighteen who make purchases in U.S. stores; however, only purchases in U.S. stores will count as a qualifying purchase for earning Rewards Certificates in this program.

What are pending points1?

When you are enrolled in our ALL Rewards program, points1 will be placed in a pending status for approximately 30 days from the time of purchase. Any points associated with an item that is returned will be deducted from the pending points. After approximately 30 days, the points move to an earned points status. Upon accumulating a multiplier of 500 points, a Rewards Certificate will be issued. If a multiplier of 500 points is not reached, points will expire 12 months from the date the points move to an earned status.

How do I redeem my Bonus Double Points days4?

You will receive an email to the email address associated with your ALL Rewards account with your unique Bonus Double Points Day bar codes and online promo codes. These codes are valid for one-time use in one transaction and cannot be combined with any other points offer associated with the program throughout the year. Both Double Points offers cannot be used in the same transaction. If the Bonus Double Points Days are not used within the membership-year period, they will expire. To redeem in-store, either show the Associate your Bonus Double Points Day email or have the Associate look up your account. To redeem online, use the code provided in your email at online checkout. Online redemption of Bonus Double Points Days requires a My Account profile. Don't have a My Account profile? Create one here.

How do I redeem my birthday gift5?

You will receive an email to the email address associated with your ALL Rewards account with your unique offer bar code and online promo code. To redeem in-store, either show the Associate your birthday email or have the Associate look up your account. To redeem online, use the code provided in your email at online checkout. Online redemption of your birthday gift requires a My Account profile. Don't have a My Account profile? Create one here.

Contact Us

Have more questions about ALL Rewards? Give us a call at 1-888-563-8444 (U.S. Toll Free) 1-614-534-2756 (International) or contact us here.

Earn & redeem points at any of our brands
ANN TAYLOR LOFT  LOU & GREY LOFT OUTLET ANN TAYLOR FACTORY

1This rewards program is provided by ANN INC., and its terms may change at any time. For Full Rewards Terms and Conditions, please see AnnTaylor.com/ALLRewards_terms..

2Must be enrolled in the ALL Rewards program. 2 points for every $1.00 US spent on Earning Purchases without an ALL Rewards, Ann Taylor or LOVELOFT credit card or ALL Rewards, LOVELOFT or Ann Taylor Mastercard.

3Subject to credit approval. Offer is exclusive to ALL Rewards, Ann Taylor or LOVELOFT credit card holders enrolled in the ALL Rewards program. 5 points for every $1.00 US spent on Earning Purchases with use of an ALL Rewards, Ann Taylor or LOVELOFT credit card so long as the account is in Good Standing.

4ALL Rewards Members earn 4 points per $1 spent. Cardmembers earn 10 points per $1 spent. Earn with the ALL Rewards, Ann Taylor and LOVELOFT credit card or ALL Rewards, Ann Taylor and LOVELOFT Mastercard credit card, subject to credit approval. Must notify Associate at checkout or apply code at online checkout. Available codes can be found in your online ALL Rewards account. Cannot be combined with any other point offer associated with the program throughout the year. Offer is available to ALL Rewards Members. Maximum of 2 Bonus Double Points Days per membership year. If the Bonus Double Points Days are not used within the applicable membership-year period, they will be forfeited. Each code is valid for one-time use in one transaction on the day of your choice. Valid at Ann Taylor, AnnTaylor.com, Ann Taylor Factory, AnnTaylorFactory.com, LOFT, LOFT.com, LOFT Outlet, LOFTOutlet.com, Lou & Grey or louandgrey.com. Both Bonus Double Point Days cannot be used in the same transaction.

5Must be enrolled in the ALL Rewards program. Offer will be received on or around your birthday if—at least 10 days before your birthday—you have completed your profile on AnnTaylor.com, LOFT.com, AnnTaylorFactory.com, LOFTOutlet.com or louandgrey.com in the account profile page, or submitted your birthday to an Associate at the POS upon enrollment in the ALL Rewards program. Must have made a purchase in the last 12 months.

6Subject to credit approval. Limited to standard shipping. Qualifying purchase amount excludes gift cards, charity items, the purchase of brand Cares Cards, gift boxes, gift wrapping, taxes and packaging fees. Must be shipped to a single U.S. address within the continental U.S. Excludes Hawaii, Puerto Rico and Alaska. Valid at AnnTaylor.com, LOFT.com, AnnTaylorFactory.com, LOFTOutlet.com and louandgrey.com.

7Subject to credit approval. Valid one time only. Duplicate offers will not be accepted. 25% off applies to qualifying purchases immediately upon account opening at Ann Taylor, AnnTaylor.com, Ann Taylor Factory, AnnTaylorFactory.com, LOFT, LOFT.com, LOFT Outlet and LOFTOutlet.com. Not valid at Lou & Grey or on louandgrey.com. Taxes, shipping and handling fees, purchases of gift cards, charges for gift boxes and payment of an ALL Rewards credit card account are excluded. The entire transaction amount after discount must be placed on the ALL Rewards, Ann Taylor and LOVELOFT credit card or ALL Rewards, Ann Taylor and LOVELOFT Mastercard.

8Subject to credit approval. Must make a purchase on the first Tuesday of the month. Cannot be combined with other offers except in-store promotions. Lou & Grey or louandgrey.com purchases, taxes, shipping and handling fees, purchases of gift cards, charges for gift boxes and payment of an ALL Rewards, LOVELOFT or Ann Taylor credit card account are excluded from the discount. The entire transaction amount after discount must be placed on the ALL Rewards, Ann Taylor or LOVELOFT credit card. Account must not be in default.

9Subject to credit approval. Offer is exclusive to ALL Rewards, Ann Taylor and LOVELOFT Mastercard? credit card holders enrolled in the ALL Rewards program. Each merchant is assigned a code by a third party that indicates the merchant’s area of business. Earnings will only be awarded if the merchant code for the purchase matches a category eligible for the offer. Comenity Bank does not have the ability to control assignment of merchant codes. 2 points for every $1.00 US spent on Gas and Grocery purchases using the ALL Rewards, Ann Taylor or LOVELOFT Mastercard. Merchant codes are chosen and assigned by a third party, who may change the codes from time to time. Because we don’t control what code a Merchant is assigned, sometimes a purchase that you think fits a certain category may not earn additional points.

10Subject to credit approval. Offer is exclusive to ALL Rewards, Ann Taylor and LOVELOFT Mastercard® credit card holders enrolled in the ALL Rewards program. For full Rewards Terms and Conditions, please see AnnTaylor.com/ALLRewards_terms.. 1 point for every $1.00 US spent using the ALL Rewards, Ann Taylor or LOVELOFT Mastercard everywhere else Mastercard is accepted.

11Subject to credit approval. Must also be enrolled in ALL Rewards. Limit of 1 per card holder. Offer is exclusive to ALL Rewards, Ann Taylor and LOVELOFT Mastercard? credit card holders enrolled in the ALL Rewards program.

ALL Rewards Mastercard? credit card Accounts are issued by Comenity Bank pursuant to a license from Mastercard International Incorporated. Mastercard and the Mastercard Brand Mark are registered trademarks of Mastercard International Incorporated.

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